Yesterday, while upgrading VMware Workstation 14.1.2-8497320 to 14.1.3-9474260 on my Ubuntu 16.04.5 LTS machine, got the following error message:
"The VMware Installer could not shut down all running virtual machines. If you have Encrypted VMs open, please shut them down or suspend them now and press 'Retry' to continue."
No VM instance was running/open in my case, tried pressing Retry button on installation GUI, but still got the same error message. Rebooted the physical machine tried upgrading (both in-app and manual upgrade) and got the same error message again. Tried multiple tweaks and finally after much struggle managed to resolve the issue by following steps:
HTH,
Rana.
"The VMware Installer could not shut down all running virtual machines. If you have Encrypted VMs open, please shut them down or suspend them now and press 'Retry' to continue."
No VM instance was running/open in my case, tried pressing Retry button on installation GUI, but still got the same error message. Rebooted the physical machine tried upgrading (both in-app and manual upgrade) and got the same error message again. Tried multiple tweaks and finally after much struggle managed to resolve the issue by following steps:
- Remove all vmware startup scripts
rana@ranatics:~# sudo rm /etc/init.d/vmware
rana@ranatics:~# sudo rm /etc/init.d/vmware-USBArbitrator
rana@ranatics:~# sudo rm /etc/init.d/vmware-workstation-server - Reboot your computer
rana@ranatics:~# sudo reboot - Uninstall your old vmware installation
rana@ranatics:~# sudo /usr/bin/vmware-installer -u vmware-workstation - Download and install the updated version
rana@ranatics:~# sudo VMware-Workstation-Full-14.1.3-9474260.x86_64.bundle
HTH,
Rana.
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